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Beginner

Text To Speech testing

 
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https://supportforums.cisco.com/discussion/12107051/uccx-902-nuance-tts-realspeak

Try this..the code I wrote checks for a connection (using sockets) to the server first before you start doing trying to use it..let me know how it helps..

View solution in original post

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Engager

I think your best bet is to monitor the Nuance servers, maybe via SNMP or some custom solution. Asking the UCCX to do this for you doesn't sound like a good idea.

 

david
 

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I'm thinking of putting this over on our development side.  Before they call the http trigger; they could see if the service is running on the TTS server.  Perhaps even get the current license count usuage.  Keep in mind; I'm wanting to test the TTS server availability before even making the call to the user.   I would still like someone with a little knowledge to mull this over.  Looks like TTS server could be setup differently.  -Bill

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https://supportforums.cisco.com/discussion/12107051/uccx-902-nuance-tts-realspeak

Try this..the code I wrote checks for a connection (using sockets) to the server first before you start doing trying to use it..let me know how it helps..

View solution in original post

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While this can't let me know if I go over on licenses.  It does let me know the server and service are up.  A big step in the direction I wanted to be.  Thank you Sam!

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Sam,

 

That's actually very cool, kudos.