The Sample AutoAttendant (aa.aef) Script Template does't say "Press 1 or Say 1"

[Jason Post]

I'm looking to configure a simple menu that allows users to speak their menu option. Press or say 1... for example.

Looking at the template in editor, it is the same as the aa.aef script in the system. Under the Cisco DevNet site it talks about this. The script work a play properly but does not mention "say..." in the prompts. Is this not an option? I'm running 11.6.1 with premium licensing IVR enabled.
https://developer.cisco.com/docs/contact-center-express/#!the-sample-autoattendant-aa-aef-script-template

If not, what is needed for a voice/press menu? 3rd party?

[Sean Lynch · Accepted solution]

I believe you need to have MRCP ASR (Media Resources Control Protocol, Automated Speech Recognition) enabled/provisioned with speech recognition for grammars to work, from a third party provider/server...  Nuance recognizer, I think is what you are missing.

-Sean