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2
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3
Replies

Timezone for Task start and end times using Webex CC API

dwynn2
Level 1
Level 1

I've created the following query to pull data from the WebexCC 2.0 api.  I'm not sure how to determine what timezone the created and endedtime fields are using and I haven't found any information in the current API documentation.  Any help would be appreciated.

https://developer.webex-cx.com/documentation/search/v1/search-tasks

 

{
    taskDetails(
        from1677628800000
        to1678000000000,

        pagination: { cursor"0" }
    )
     {
        tasks {
                id
                destination
                origin
                createdTime
                owner {
                    id
                    name
                }
                lastSite {
                    id
                    name
                }
                lastEntryPoint {
                    id
                    name
                }
                direction
                endedTime
                terminationType
                lastWrapupCodeName
                lastTeam {
                    id
                    name
                }
                customer {
                    phoneNumber
                    email
                    name
                }
            }
        pageInfo {
            hasNextPage
            endCursor
        }
    }
}
1 Accepted Solution

Accepted Solutions

If I remember correctly all timestamps are UTC.

david

View solution in original post

3 Replies 3

If I remember correctly all timestamps are UTC.

david

sdoddali
Cisco Employee
Cisco Employee

As David mentioned all the timestamps are in UTC.

dwynn2
Level 1
Level 1

I thought so but wasn't sure.  Thanks for confirming.