10-02-2012 01:28 PM - edited 03-14-2019 10:36 AM
I want to trace a ECC variable and find out what was the value during a call. How can I check it ?. I think ECC variables are not writtes in RCD or TCD in AWDB.
any suggestions ?.
Solved! Go to Solution.
10-02-2012 07:25 PM
Stored in term call variable and route call variable if set to persistent. See schema for link info from RCD and TCD.
10-02-2012 07:09 PM
Not stored locally, need to do extra effort to store in a remote DB using Application gateway, store procedure, ODBC GATEWAY Host.
Sent from Cisco Technical Support iPhone App
10-02-2012 07:22 PM
I thought that if you checked the persistent variable check box it will be stored in the RCD. Can't double check now, but can you check it and confirm?
david
10-02-2012 07:25 PM
Stored in term call variable and route call variable if set to persistent. See schema for link info from RCD and TCD.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide