I'm trying to figure out what could be causing intermittent connections issues with Finesse. Every so now an then we get some users that get randomly kicked out of the Finesse client with the logout code 50003, which is CUCM reporting the device out of service.
The users do say they notice the phone "blink" and then come back. Is there any sort of logging that can be placed on the IP phones themselves that may be a bit more descriptive as to why the phone either reset or lost connection?
thanks,