UCCE 7.5.6 Supported Browsers for Webview and Agent reskilling

[george brown]

Hi,  Can anyone out there please give me a link to the supported browsers (IE, FireFox etc) and their versions for UCCE 7.5(6) - We currently run with WIndows XP clients on IE7, however, would like to migrate to WIndows7 with IE8 / IE9

Thanks in anticipation,

gmb

[shirpati · Accepted solution]

Below browser versions are supported and mentioned in the BOM for ICM 7.5

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/user/guide/icm75bom.pdf

Check additional requirements for WebView Clients pg 44

Internet Explorer 6.0 (SP1 or greater)

Internet Explorer 7.0

Internet Explorer 8.0 for ICM 7.5(7) or later

Hope this helps.

Shirish

[george brown]

Shirish,

Perfect.  Thanks!

gmb

[Lee Walsh]

I cannot see if Win7 with IE9 running will work with ICM 7.5.1. Did I miss something as I looked on page 44 and found no mention of Win7

We changed the language settings in the browser but not on the server - Webview still doesn't work.

Changed the language settings on the workstation as well - Webview still doesn't work.

Has anyone been able to get ICM 7.5.1 Webview to work on Windows7 with IE9

migrating soon but I need to get this working for the short term,

Thanks!