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UCCE licenses for upgrade

whd4eloyalty
Level 1
Level 1

I'm working on a project to upgrade a customer from UCCE 8.5 to 11.0.  Do we need to migrate any UCCE licenses to the new platform?  (Already working the the ones for UCM, Unity, CER and CVP).

Thanks

4 Replies 4

Hi,

 

 Yes you need to upgrade 8.5.x license to 10.5 . No need to pay

Send a mail to licensing@cisco.com , they will upgrade your old  version license to new.

 

Mentioned service order number and Contract Information along with that mail.

Ramamoorthy.S

Regards,
Ram.S

Thanks Ramamoorthy!

HMO
Level 1
Level 1

Please share your experience in acquiring the upgraded licenses. I have a project coming up shortly which is similar to yours.

Will do