Hello Dears,
I have UCCE 12.5, i'm trying to add a import contact list to a campaign that has been generated using the API, but getting the below error:
<apiErrors>
<apiError>
<errorMessage>Timeout while trying to connect to web service /icm-dp/rest/DiagnosticPortal/ListProcesses at 192.168.30.102:7890.
at com.cisco.ccbu.cce.unifiedconfig.util.RESTClient.makeRequest(RESTClient.java:268)
at com.cisco.ccbu.cce.unifiedconfig.util.RESTClient.makeRequest(RESTClient.java:275)
at com.cisco.ccbu.cce.unifiedconfig.util.RESTClient.makeRequest(RESTClient.java:200)
at com.cisco.ccbu.cce.unifiedconfig.util.RESTClient.get(RESTClient.java:301)
at com.cisco.ccbu.cce.unifiedconfig.util.RESTClient.get(RESTClient.java:290)
at com.cisco.ccbu.cce.unifiedconfig.dp.DiagnosticPortalUtilities.getDPResponseStream(DiagnosticPortalUtilities.java:99)
at com.cisco.ccbu.cce.unifiedconfig.dp.DiagnosticPortalUtilities.makeDiagPortalListProcessesRequest(DiagnosticPortalUtilities.java:287)
at com.cisco.ccbu.cce.unifiedconfig.util.LoggerUtils.isCampaignManagerActive(LoggerUtils.java:171)
at com.cisco.ccbu.cce.unifiedconfig.util.LoggerUtils.getActiveCampaignManager(LoggerUtils.java:130)
at com.cisco.ccbu.cce.unifiedconfig.util.LoggerUtils.getProxyRestClient(LoggerUtils.java:80)
at com.cisco.ccbu.cce.unifiedconfig.util.LoggerUtils.getRequestProxy(LoggerUtils.java:45)
at com.cisco.ccbu.cce.unifiedconfig.api.campaign.importcontacts.ImportContactCreateTask.doWork(ImportContactCreateTask.java:82)
at com.cisco.ccbu.cce.unifiedconfig.async.AsyncTask.nameThreadAndDoWork(AsyncTask.java:175)
at com.cisco.ccbu.cce.unifiedconfig.async.AsyncTask.run(AsyncTask.java:78)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
</errorMessage>
<errorType>errorTimeoutConnectDiagPortal</errorType>
</apiError>
</apiErrors>
My API:
<import>
<fileContent>
<![CDATA[
AccountNumber,Phone01
123456,1234567890
]]>
</fileContent>
<delimiter>,</delimiter>
</import>