06-04-2015 12:43 PM - edited 03-14-2019 02:51 PM
All, I am looking for an automated solution that would allow me to close a scipt and have the ability to clear out the queue while not allowing new calls into queue. while the script is closed i would like to play a message of my choice. this would need to have the ability to close during the middle of a work day with out using fixed scheduling apps. Any ideas?
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06-04-2015 12:58 PM
The most common way of achieving this is to use a user variable which is checked in your routing script for current value and if set route to different node that plays the announcement and does whatever you want to the call. This variable can be either set manually by adjusting admin its value in admin script that is scheduled to run lets say every minute or building another routing script that allows user to authenticate and follow prompts to change the value of it.
06-04-2015 12:58 PM
The most common way of achieving this is to use a user variable which is checked in your routing script for current value and if set route to different node that plays the announcement and does whatever you want to the call. This variable can be either set manually by adjusting admin its value in admin script that is scheduled to run lets say every minute or building another routing script that allows user to authenticate and follow prompts to change the value of it.
06-04-2015 01:54 PM
06-05-2015 05:17 AM
Sounds pretty straight forward, Thanks guys.
06-05-2015 05:49 AM
Good luck, and please mark the question as answered if you are satisfied with the answers.
Chris
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