UCCX 10.5 and Social Miner?

[Robert Dawson]

Hi

I know that the web chat features of 10.5 run on the social miner platform that ships with CCX once the server license has been acquired. Does this license let you leverage the other features of social miner like Facebook/Twitter/RSS Campaigns? Or is it just limited to web chat?

Thanks

[martyn.rees]

Did you ever find out more info on this, or are you still stuck on it?

[Mark Grace]

The SocialMiner server license gives you access to all SocialMiner features.