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Beginner

UCCX 10.5 and Social Miner?

Hi

I know that the web chat features of 10.5 run on the social miner platform that ships with CCX once the server license has been acquired. Does this license let you leverage the other features of social miner like Facebook/Twitter/RSS Campaigns? Or is it just limited to web chat?

Thanks

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Enthusiast

Did you ever find out more

Did you ever find out more info on this, or are you still stuck on it?

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Beginner

The SocialMiner server

The SocialMiner server license gives you access to all SocialMiner features.

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