Level 4
Level 4
Member since ‎03-06-2011

User Statistics

  • 122 Posts
  • 4 Solutions
  • 10 Helpful votes Given
  • 22 Helpful votes Received

User Activity

I've got a gadget that I've built that will trigger a call to a set number when the button is clicked by an agent. I'm having issues though with the button push not then triggering any action from the event.The gadget is rendered in the agent window,...
Are there any sites out there that we could use as examples of a social miner implementation for a customer that is looking at moving to SM for their customer interactions. I have provided the web developers with the documentation and sample files fr...
Have got a new Expressway set up that is having issues with outbound calls that are receiving 488 errors when the call is placed from an SX20 out via a SIP trunk from the CUCM (10.5) to the Expressway C, and then through to the expressway E.When the ...
Have got an issue where when agents log in to the Finesse Desktop on a UCCX deployment (10.0) they are able to process calls, etc, but they are unable to view any live data. The boxes for the live data just show Loading Report, and leave the space wh...
I am currently in the process of getting Expressway C & E up and running in the lab, so don't want to use signed certs just for the testing purposes.A lot of the documentation states that you have to have TLS turned on for authentication with CUCM, C...
Community Statistics
Member Since ‎03-06-2011 09:54 PM
Date Last Visited ‎01-14-2021 09:56 PM
Posts 122
Total Helpful Votes Received 19
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