10-05-2022 02:24 PM
I have RTMT Alerts stating uccx to cuic failed.
The AppID showing the failures is Cisco Unified CCX Cluster Veiw Daemon
Does the cli command : utils uccx synctocuic all - have an impact or can it be done at anytime with no impact ? Or there is some impact and should do it on less busy times (Call Center is 24/7) ?
IF impact, please let me know what to expect.
UCCX 11.6 - in HA
Do I only need to do it on the Publisher ?
Are there other commands that need to be done prior or after, such as restarting reporting service or serviceability service, etc ?
Thanks for any pearls of wisdom.
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10-06-2022 01:36 PM
You would do that on the publisher. It will eat up some CPU, so doing it in as much of a slack time as there is would be recommended.
10-06-2022 01:36 PM
You would do that on the publisher. It will eat up some CPU, so doing it in as much of a slack time as there is would be recommended.
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