01-23-2025 06:16 AM
Hi Guys,
i have this ECDSA tomcat is expiring. we use the RSA tomcat signed by CA. ECDSA is self signed. if i regenerate this ECDSA , would it cause finesse agent cert warning?
have anyone done this ECDSA re-generation??
Thank you
vijay
01-23-2025 12:14 PM
The only guide I follow is @Roger Kallberg 's UC Cert guide.
It doesn't have UCCX specifically, but it mentions the ECDSA certs for CUCM and Unity, etc...
https://community.cisco.com/t5/collaboration-knowledge-base/cisco-uc-certificates-renewal-guide/ta-p/4077131
01-23-2025 09:51 PM
From what I can remember renewal of this certificate is not user facing, it’s internally used in CCX.
01-24-2025 02:08 AM
When you use self-signed certificates, it is required to replace both the tomcat and the tomcat-ECDSA certificates with the CA signed ones to ensure Live Data gadgets connect to the SocketIO service in 11.5.
01-24-2025 02:19 AM - edited 01-24-2025 02:20 AM
To ensure correct Finesse Tomcat operation without warnings, an only Tomcat certificate signed by a trusted Certificate Authority (CA) is required.
Rate if its helpful.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide