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UCCX 7 to 8.X Upgrade Answer File Generator

rajan-sbc
Level 1
Level 1

Team - could the upgrade be done remotely?

How does one use the answer file generator to

generate license file beforehand? Could you refer me to a document

? Thanks.

3 Replies 3

joesnyde
Cisco Employee
Cisco Employee

Hi Rajan,

Yes, you could do an upgrade remotely through ILO or other console. However, you would need to have someone put the CD/DVD media in the drive. If this is VM then it would be done through the VM console.

Go to the following link and put in the information for the Answer file Generator, the questions are based upon your network and your accounts.

http://www.cisco.com/web/cuc_afg/index.html

Joe

I just completed the Answer File Generator and wondering what happens now?  I downloaded file as instructed and recieved a Platform Config. xml file.  What do I do with this? does anybody know?

Thanks

Place the platformConfig.xml file (notice the camel case file name format) on a USB flash drive and during the setup of UCCX 8 insert the flash drive into a USB port on the MCS server when prompted by the setup program.  The setup program will look for the file and use it to answer the remaining setup questions.

-Steven

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