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UCCX 8 CAD Corporate Directory Access

Hi All,

Is there any way to let UCCX 8 CAD to access a corporate directory, either on AD or on CUCM, so an agent can search it for user details?

Thanks.

1 Accepted Solution

Accepted Solutions

Graham Old
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If you have CAD premium you can do things in the attached web browser.

There is nothing "out of the box" you can use. I have created an AD search hosted on IIS that provides "Click to Dial" within the embeded browser.

Graham

View solution in original post

2 Replies 2

Graham Old
Rising star
Rising star

If you have CAD premium you can do things in the attached web browser.

There is nothing "out of the box" you can use. I have created an AD search hosted on IIS that provides "Click to Dial" within the embeded browser.

Graham

Thanks a lot for the advice!

Alex.

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