10-20-2011 02:34 PM - edited 03-14-2019 08:45 AM
Hi All,
Is there any way to let UCCX 8 CAD to access a corporate directory, either on AD or on CUCM, so an agent can search it for user details?
Thanks.
Solved! Go to Solution.
10-24-2011 01:35 PM
If you have CAD premium you can do things in the attached web browser.
There is nothing "out of the box" you can use. I have created an AD search hosted on IIS that provides "Click to Dial" within the embeded browser.
Graham
10-24-2011 01:35 PM
If you have CAD premium you can do things in the attached web browser.
There is nothing "out of the box" you can use. I have created an AD search hosted on IIS that provides "Click to Dial" within the embeded browser.
Graham
10-24-2011 10:41 PM
Thanks a lot for the advice!
Alex.
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