UCCX 8 where to download/edit sample scripts

[billmatthews]

I think I'm missing something obvious, but where (via the script editor) can I find/open the sample scripts (icd.aef voicebrowser.aef etc)?  They show up in UCCX AppAdmin when I create an application, but I can't find them in Script Management or the script editor.  I'm trying to use one as a basis for creating a modified script. 

Thanks

[Leo Salcie Tejeda · Accepted solution]

Hi Bill,

Because it's linux based UCCX 8.X, you no longer have access to the script files.

"You can Login to CLI with either root access or remote user access and get default scripts by going to

CD /opt/cisco/uccx/Scripts/system/default

At this point you have to connect to ftp server and move these default script to yoru FTP server."

See this post:https://supportforums.cisco.com/thread/2199406

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[asiddhu]

Hi

you can copy the scripts using root access

but you will not get the root access to copy the sample scripts , TAC will not issue a root access for this,

the best way for you to is download the sample script repository from Cisco Website and look at some sample scripts along with the script descriptions.

Regards

Anurag

[Anthony Holloway]

Sorry to do this to Leo and Anurag, but the correct answer is: File > New.

Yes, it's that simple.  Now, you cannot *edit* these scripts unless you have root access, but that's not what the OP is asking for.  He's simply asking for them so he can base his script structure for his new scripts off of them.  I.e., Make a copy of them.  Which you can do with: File > New.

Now, don't make the assumption that by clicking the Create New Blank Script toolbar button you will get the results you're after.

Button in question:

You have to actually click on File, and then click on New.

File > New process in question:

Once you do that you will get the following window, where, for example if you click on the Queuing tab, you will find the Simple Queuing script template:

If you look at the script closely, you will notice that it is in fact the icd.aef script.

Here's a look at the comparison of the template and the icd.aef parameters, but I'll let you be the judge:

Here is a mapping of default system scripts to New Script Template names:

System Script	Template Script
aa.aef	IVR > Auto_Attendant
icd.aef	Queuing > Simple_Queuing
outboundVoiceBrowser.aef	Voice Browser > Outbound_Voice_Browser
rmon.aef	Queuing > Remote_Monitoring
SNU.aef	IVR > Spoken_Name_Upload
voicebrowser.aef	Voice Browser > Voice_Browser

I hope that helps. Good luck out there.

Anthony Holloway

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