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UCCX 8 where to download/edit sample scripts

billmatthews
Level 1
Level 1

I think I'm missing something obvious, but where (via the script editor) can I find/open the sample scripts (icd.aef voicebrowser.aef etc)?  They show up in UCCX AppAdmin when I create an application, but I can't find them in Script Management or the script editor.  I'm trying to use one as a basis for creating a modified script. 

Thanks

1 Accepted Solution

Accepted Solutions

Hi Bill,

Because it's linux based UCCX 8.X, you no longer have access to the script files.

"You can Login to CLI with either root access or remote user access and get default scripts by going to

CD /opt/cisco/uccx/Scripts/system/default

At this point you have to connect to ftp server and move these default script to yoru FTP server."

See this post:https://supportforums.cisco.com/thread/2199406

Please remember to rate useful posts clicking on the stars below.
Favor calificar todos las respuestas útiles.
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View solution in original post

3 Replies 3

Hi Bill,

Because it's linux based UCCX 8.X, you no longer have access to the script files.

"You can Login to CLI with either root access or remote user access and get default scripts by going to

CD /opt/cisco/uccx/Scripts/system/default

At this point you have to connect to ftp server and move these default script to yoru FTP server."

See this post:https://supportforums.cisco.com/thread/2199406

Please remember to rate useful posts clicking on the stars below.
Favor calificar todos las respuestas útiles.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie

__________________________________________________
Please remember to rate useful posts clicking on the stars below.
LinkedIn Profile: do.linkedin.com/in/leosalcie

asiddhu
Level 1
Level 1

Hi

you can copy the scripts using root access

but you will not get the root access to copy the sample scripts , TAC will not issue a root access for this,

the best way for you to is download the sample script repository from Cisco Website and look at some sample scripts along with the script descriptions.

Regards

Anurag

Anthony Holloway
Cisco Employee
Cisco Employee

Sorry to do this to Leo and Anurag, but the correct answer is: File > New.

Yes, it's that simple.  Now, you cannot *edit* these scripts unless you have root access, but that's not what the OP is asking for.  He's simply asking for them so he can base his script structure for his new scripts off of them.  I.e., Make a copy of them.  Which you can do with: File > New.

Now, don't make the assumption that by clicking the Create New Blank Script toolbar button you will get the results you're after.

Button in question:

button-in-question.png

You have to actually click on File, and then click on New.

File > New process in question:

file-new.png

Once you do that you will get the following window, where, for example if you click on the Queuing tab, you will find the Simple Queuing script template:

simple-queuing.png

If you look at the script closely, you will notice that it is in fact the icd.aef script.

Here's a look at the comparison of the template and the icd.aef parameters, but I'll let you be the judge:

icd.aef.png

Here is a mapping of default system scripts to New Script Template names:

System Script
Template Script
aa.aefIVR > Auto_Attendant
icd.aefQueuing > Simple_Queuing
outboundVoiceBrowser.aefVoice Browser > Outbound_Voice_Browser
rmon.aefQueuing > Remote_Monitoring
SNU.aefIVR > Spoken_Name_Upload
voicebrowser.aefVoice Browser > Voice_Browser

I hope that helps. Good luck out there.

Anthony Holloway

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