cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
488
Views
0
Helpful
1
Replies

UCCX Agent Licensing

IP_Cartel
Level 1
Level 1

Ive reboot the uccx cluster, I have 100 agent licenses under licensing, no one is logged in, and when I try to login the system kicks back saying: "Your sign-in attempt failed because the maximum number of licenses has been exceeded. Please contact your administrator.

I am the effin admin.  I looked around what else would cause this and I havent found a way to narrowed it down.  I tried googling for possible answers, yet not much is out there.

Does anyone have any ideas how to troubleshoot this issue?

1 Accepted Solution

Accepted Solutions

IP_Cartel
Level 1
Level 1

I was able to fix by getting a temporary license from TAC until I get the smartnet license flex updated. 

View solution in original post

1 Reply 1

IP_Cartel
Level 1
Level 1

I was able to fix by getting a temporary license from TAC until I get the smartnet license flex updated.