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UCCX CAD to Finesse Migration

DOUG DAVIDSON
Level 5
Level 5

I am looking for information on migrating from CAD to UCCX. I have two teams set up in UCCX currently and want to migrate the smaller team first. I am already running 10.6 mixed-mode, but am curious about two things:

1. Has anyone used the Finesse migration utility in devnet?

2. I am not upgrading the server, so can I run the migration tool to perform the migration when not upgrading the server, but just switching to Finesse?

Thanks in advance,

Doug

1 Accepted Solution

Accepted Solutions

Ryan LaFountain
Cisco Employee
Cisco Employee