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UCCX Chat: Agent read/reply through mobile device

Hi,

 

I'm looking for a way to enable UCCX Agents to reply to webchat interactions directly through their mobile phone / devices. An agent chat UI would need to be developed to be compatible with mobile devices

 

Which CCP API should i use for this scenario? Chat Feed API?

https://developer.cisco.com/docs/contact-center-express/#!chat-feed/chat-feed 

 

Thanks!

-JT-

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