Community
Buy or Renew
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
Log In
MENU
CLOSE
Buy or Renew
Log In
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
All Community
This category
This board
Knowledge base
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
All Community
DevNet Collaboration
This board
Results:
cancel
Start a conversation
Cisco Community
Technology and Support
DevNet
DevNet Collaboration
Contact Center
Tag: "socialminer" in "Contact Center"
Options
Delete this tag for Anonymous in "Contact Center"
Replace this tag for Anonymous in "Contact Center"
Tag: "socialminer" in "Contact Center"
Currently Viewing: "socialminer" in "Contact Center" ( View in:
"DevNet Collaboration"
|
"DevNet"
|
"Technology and Support"
|
Community
)
34 posts
|
28 taggers
|
First used:
07-19-2018
Latest Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
717
Views
0
Replies
717
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
810
Views
0
Replies
810
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
934
Views
0
Replies
934
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
1009
Views
0
Replies
1009
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2781
Views
0
Replies
2781
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1304
Views
0
Replies
1304
Views
Cisco SocialMiner Cannot be accessed from Public Link
- (
04-05-2015
08:26 PM
)
Contact Center
by
edo_super
on
04-05-2015
08:26 PM
Latest post on
06-04-2015
10:24 PM
by
Geevarghese Cheria
1
Replies
937
Views
1
Replies
937
Views
Agent Request API Reference Document
- (
06-10-2014
11:22 PM
)
Contact Center
by
Ammara Bokhari
on
06-10-2014
11:22 PM
Latest post on
06-12-2014
03:11 AM
by
Ammara Bokhari
2
Replies
2426
Views
2
Replies
2426
Views
Facebok wall post not appearing in social miner
- (
04-14-2014
05:02 AM
)
Contact Center
by
shabeer_aboobac
ker
on
04-14-2014
05:02 AM
Latest post on
06-04-2023
10:09 PM
by
lisarollins2345
6
13
Replies
3258
Views
13
Replies
3258
Views
Finesse to SocialMiner Flow
- (
05-02-2018
07:44 AM
)
Contact Center
by
kpickard
on
05-02-2018
07:44 AM
Latest post on
05-02-2018
10:18 AM
by
namahesh
1
Replies
1003
Views
1
Replies
1003
Views
View All
Top Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
717
Views
0
Replies
717
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
810
Views
0
Replies
810
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
934
Views
0
Replies
934
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
1009
Views
0
Replies
1009
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2781
Views
0
Replies
2781
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1304
Views
0
Replies
1304
Views
SocailMiner for 2 UCCX Clusters
- (
06-21-2018
03:18 AM
)
Contact Center
by
ln33147
on
06-21-2018
03:18 AM
Latest post on
06-21-2018
03:48 AM
by
snandi
3
Replies
1569
Views
3
Replies
1569
Views
Social Miner certificate error (content blocked)
- (
10-19-2017
12:55 PM
)
Contact Center
by
ericksinho
on
10-19-2017
12:55 PM
Latest post on
10-21-2017
01:08 AM
by
snandi
1
Replies
1287
Views
1
Replies
1287
Views
Problems connecting to SocialMiner BOSH
- (
07-11-2017
08:06 AM
)
Contact Center
by
kgoburn
on
07-11-2017
08:06 AM
Latest post on
10-12-2017
10:52 PM
by
disen
5
Replies
2264
Views
5
Replies
2264
Views
SocialMiner chat does not route to Finesse agent if created from SocialMiner APIs
- (
01-25-2017
04:05 AM
)
Contact Center
by
sikanderhayat
on
01-25-2017
04:05 AM
Latest post on
09-13-2019
11:37 PM
by
Raheel
2
Replies
2604
Views
2
Replies
2604
Views
View All
Top Taggers
User
Count
edo_super
3
kgoburn
2
kpickard
2
lohjintiam
2
Ammara Bokhari
2
View All
View Leaderboard
