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Contact Center
Tag: "socialminer" in "Contact Center"
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Tag: "socialminer" in "Contact Center"
Currently Viewing: "socialminer" in "Contact Center" ( View in:
"DevNet Collaboration"
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"DevNet"
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"Technology and Support"
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Community
)
34 posts
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28 taggers
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First used:
07-19-2018
Latest Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
770
Views
0
Replies
770
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
849
Views
0
Replies
849
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
997
Views
0
Replies
997
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
1059
Views
0
Replies
1059
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2910
Views
0
Replies
2910
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1374
Views
0
Replies
1374
Views
Cisco SocialMiner Cannot be accessed from Public Link
- (
04-05-2015
08:26 PM
)
Contact Center
by
edo_super
on
04-05-2015
08:26 PM
Latest post on
06-04-2015
10:24 PM
by
Geevarghese Cheria
1
Replies
1013
Views
1
Replies
1013
Views
Agent Request API Reference Document
- (
06-10-2014
11:22 PM
)
Contact Center
by
Ammara Bokhari
on
06-10-2014
11:22 PM
Latest post on
06-12-2014
03:11 AM
by
Ammara Bokhari
2
Replies
2484
Views
2
Replies
2484
Views
Facebok wall post not appearing in social miner
- (
04-14-2014
05:02 AM
)
Contact Center
by
shabeer_aboobac
ker
on
04-14-2014
05:02 AM
Latest post on
06-04-2023
10:09 PM
by
lisarollins2345
6
13
Replies
3843
Views
13
Replies
3843
Views
Finesse to SocialMiner Flow
- (
05-02-2018
07:44 AM
)
Contact Center
by
kpickard
on
05-02-2018
07:44 AM
Latest post on
05-02-2018
10:18 AM
by
namahesh
1
Replies
1081
Views
1
Replies
1081
Views
View All
Top Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
770
Views
0
Replies
770
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
849
Views
0
Replies
849
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
997
Views
0
Replies
997
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
1059
Views
0
Replies
1059
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2910
Views
0
Replies
2910
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1374
Views
0
Replies
1374
Views
SocailMiner for 2 UCCX Clusters
- (
06-21-2018
03:18 AM
)
Contact Center
by
ln33147
on
06-21-2018
03:18 AM
Latest post on
06-21-2018
03:48 AM
by
snandi
3
Replies
1662
Views
3
Replies
1662
Views
Social Miner certificate error (content blocked)
- (
10-19-2017
12:55 PM
)
Contact Center
by
ericksinho
on
10-19-2017
12:55 PM
Latest post on
10-21-2017
01:08 AM
by
snandi
1
Replies
1363
Views
1
Replies
1363
Views
Problems connecting to SocialMiner BOSH
- (
07-11-2017
08:06 AM
)
Contact Center
by
kgoburn
on
07-11-2017
08:06 AM
Latest post on
10-12-2017
10:52 PM
by
disen
5
Replies
2474
Views
5
Replies
2474
Views
SocialMiner chat does not route to Finesse agent if created from SocialMiner APIs
- (
01-25-2017
04:05 AM
)
Contact Center
by
sikanderhayat
on
01-25-2017
04:05 AM
Latest post on
09-13-2019
11:37 PM
by
Raheel
2
Replies
2706
Views
2
Replies
2706
Views
View All
Top Taggers
User
Count
edo_super
3
kgoburn
2
kpickard
2
lohjintiam
2
Ammara Bokhari
2
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