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Contact Center
Tag: "socialminer" in "Contact Center"
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Tag: "socialminer" in "Contact Center"
Currently Viewing: "socialminer" in "Contact Center" ( View in:
"Developer Collaboration"
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"Developer Hub"
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"Technology and Support"
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Community
)
34 posts
|
28 taggers
|
First used:
07-19-2018
Latest Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
462
Views
0
Replies
462
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
614
Views
0
Replies
614
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
704
Views
0
Replies
704
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
723
Views
0
Replies
723
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2139
Views
0
Replies
2139
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1063
Views
0
Replies
1063
Views
SocialMiner encountered an internal error deploying reply template
- (
12-22-2016
01:43 AM
)
Contact Center
by
karthikbahiradh
an
on
12-22-2016
01:43 AM
Latest post on
12-22-2016
01:49 AM
by
namahesh
1
Replies
444
Views
1
Replies
444
Views
Creating multiple chats in Socialminer from APIs
- (
12-01-2016
04:29 AM
)
Contact Center
by
Ammara Bokhari
on
12-01-2016
04:29 AM
Latest post on
12-08-2017
02:01 AM
by
sandhy swandana
7
Replies
2154
Views
7
Replies
2154
Views
Example Social Miner Sites
- (
07-22-2015
11:29 PM
)
Contact Center
by
martyn.rees
on
07-22-2015
11:29 PM
Latest post on
07-26-2015
04:32 PM
by
martyn.rees
2
Replies
627
Views
2
Replies
627
Views
SocialMiner keyword count (trend reporting)
- (
09-17-2014
12:36 AM
)
Contact Center
by
rodgero81
on
09-17-2014
12:36 AM
Latest post on
09-19-2014
02:24 AM
by
Geevarghese Cheria
1
Replies
1099
Views
1
Replies
1099
Views
View All
Top Tagged
UCCX Chat: Agent read/reply through mobile device
- (
07-06-2020
11:47 PM
)
Contact Center
by
lohjintiam
on
07-06-2020
11:47 PM
0
Replies
462
Views
0
Replies
462
Views
UCCX SocialMiner Block abusive chat feature
- (
07-10-2019
05:36 AM
)
Contact Center
by
ppalermo1
on
07-10-2019
05:36 AM
0
Replies
614
Views
0
Replies
614
Views
SocialMiner 11.6.2.10000-21 Web Chat Feed Closes when Agent Replies
- (
06-19-2019
02:14 PM
)
Contact Center
by
bschroeder67
on
06-19-2019
02:14 PM
0
Replies
704
Views
0
Replies
704
Views
How to update an email contact's extension fields upon requeue request? (UPDATED)
- (
05-16-2019
04:03 AM
)
Contact Center
by
Mohammed Farhan
on
05-17-2019
04:17 AM
0
Replies
723
Views
0
Replies
723
Views
Re: Social Miner Chat
- (
01-29-2019
04:34 AM
)
Contact Center
by
smartbothub_use
r
on
01-29-2019
04:34 AM
0
Replies
2139
Views
0
Replies
2139
Views
UCCX Bubble Chat 11.6.2 Events on Hide or CLose
- (
10-22-2018
06:29 PM
)
Contact Center
by
Nathan Luk
on
10-22-2018
06:29 PM
0
Replies
1063
Views
0
Replies
1063
Views
SocailMiner for 2 UCCX Clusters
- (
06-21-2018
03:18 AM
)
Contact Center
by
lanou
on
06-21-2018
03:18 AM
Latest post on
06-21-2018
03:48 AM
by
snandi
3
Replies
1165
Views
3
Replies
1165
Views
Social Miner certificate error (content blocked)
- (
10-19-2017
12:55 PM
)
Contact Center
by
ericksinho
on
10-19-2017
12:55 PM
Latest post on
10-21-2017
01:08 AM
by
snandi
1
Replies
890
Views
1
Replies
890
Views
Problems connecting to SocialMiner BOSH
- (
07-11-2017
08:06 AM
)
Contact Center
by
kgoburn
on
07-11-2017
08:06 AM
Latest post on
10-12-2017
10:52 PM
by
disen
5
Replies
1513
Views
5
Replies
1513
Views
SocialMiner chat does not route to Finesse agent if created from SocialMiner APIs
- (
01-25-2017
04:05 AM
)
Contact Center
by
sikanderhayat
on
01-25-2017
04:05 AM
Latest post on
09-13-2019
11:37 PM
by
Raheel
2
Replies
2094
Views
2
Replies
2094
Views
View All
Top Taggers
User
Count
edo_super
3
lohjintiam
2
kpickard
2
Ammara Bokhari
2
kgoburn
2
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