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UCCX compatibility with MCS-7816-I5-IPC1

youssef.erraki
Level 1
Level 1

Hey every one

I would know if UCCX version 8.5 can be installed on UCS 7800 (MCS-7816-I5-IPC1), because when i try to do the installation procedure it show me error that the hardware used is not supported.

NB : I alredy install CUCM 8.5 on the same server and it work great.

Best Regards

 

2 Replies 2

youssef.erraki
Level 1
Level 1

I would know if I could installed on other server not Cisco??

Hi,

 

Below is list of support hardware .  If you will install UCCX on unsupported hardware then you will lose TAC support . If you are not able to install UCCX 8.5 on 7816 then check if hard drive is in good condition . You can try to install from some other DVD.

 

MCS-7816-I3-CCX1
MCS-7816-I4-CCX1
MCS-7816-I5-CCX1
MCS-7825-I3-CCX1
MCS-7825-I4-CCX1
MCS-7825-I4-K9-CXA1
MCS-7825-I5-CCX1
MCS-7835-I2-CCX15, 7
MCS-7835-I2-CCX27
MCS-7835-I3-CCX1
MCS-7845-I2-CCX16, 7
MCS-7845-I2-CCX27
MCS-7845-I3-CCX1
MCS-7816-H3-CCX1
MCS-7825-H3-CCX1
MCS-7825-H4-CCX1
MCS-7835-H2-CCX15, 7
MCS-7835-H2-CCX27
MCS-7845-H2-CCX16, 7
MCS-7845-H2-CCX27

 

Regards

Ravi