06-02-2015 07:08 AM - edited 03-14-2019 02:50 PM
Dears,
One of the Contact service queue is not being displayed at all in CSQ activity report.
Any suggestion
Regards,
06-03-2015 01:44 AM
Have you verified it is receiving calls?
06-17-2015 06:19 AM
I am also experiencing this same issue. The CSQs were added to UCCX approx 2 weeks ago and they started receiving calls two days ago. Is there something I need to do in order to synch the CSQs with CUIC?
06-17-2015 06:55 AM
Just received a resolution to this in another discussion. Simply refresh the list under the CSQs in CUIC.
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