cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
571
Views
5
Helpful
2
Replies

UCCX-CSQ to Script Mapping

HMO
Level 1
Level 1

Hello,

 

Is there another way besides opening every .aef script to see which CSQ is configured or which script maps to a CSQ in UCCX?

2 Replies 2

Sean Lynch
Level 7
Level 7

Nope.  Not unless you make a record of it in a separate document or spreadsheet.

 

If someone else has a method, maybe to search the files from the script repository from the CLI, maybe?  I do not know of any other way...   I sure would like to know if this is possible.  

 

-Sean

Considering you could hold the CSQ name in a String variable, set it in a String literal, store it in a ZIP code to CSQ mapping XML, etc., it would be near impossible for this to be a feature. But man, I wish there was some feature. And why stop as CSQ names? Prompts, Documents and Subflows would all be helpful.