Is there a way to segment users in CUIC so they only see their applications/CSQ's/agents? I have found ways to create collections to group items, but if I remove the AllUser permissions from the UCCX_ApplicationName for instance and give permissions to the collection the reports fail.
No, this isn't supported from CUIC. I had it 90% working but ran into an issue where adding a user to historical reports in the UCCX interface would wipe out my settings. I opened a case with TAC and was told this was expected behavior. Permissions are not available in CUIC and may be on a roadmap in the future.
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
The purpose of this document is to provide troubleshooting insight into a well-known iss...
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