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UCCX - DB connection session

lleweyiss
Level 4
Level 4

We have UCCX 7.01  and we do a DB lookup to Remedy system (Oracle DB).   Just recently the connections fails, so we use the refresh button on inthe UCCX Subsystems --> Database.  Then it starts working.    The Oracle DB just recently upgraded to 11.2.0.3.0.   The Oracle client in UCCX is 10.2.0.0.0 .looked at the compatiblity guide and it only lists 10g .... but no 10.x.x.x  .  Does anyone know if the 10g client is compatible with 11.2.0.3.0

1 Accepted Solution

Accepted Solutions

Gajanan Pande
Cisco Employee
Cisco Employee

UCCX is Not yet compatible/supported with Oracle 11g ( as confirmed in UCCX Comp Matrix Guide ). The testing appears under progress & UCCX 9.0 might bring the good news about it.

HTH

GP.


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1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

UCCX is Not yet compatible/supported with Oracle 11g ( as confirmed in UCCX Comp Matrix Guide ). The testing appears under progress & UCCX 9.0 might bring the good news about it.

HTH

GP.


Pls rate helpful posts by clicking on the stars below the post !!