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UCCX DB connection to SQL 2005

emikelso
Level 4
Level 4

I have an existing IPCC Express configured as IP IVR version 3.5. It is

running a script which it connects to an external SQL 2005 server. We installed a new server with UCCX

8.0 but the Database won't connect. There is minimal documentation.

I installed the driver from sourceforge.net

I configured the URL as jdbc:jtds:sqlserver://10.X.X.X:1433;DatabaseName=Govern;domain=myco.net

I tried installing the free DB on my PC, but couldn't get it to connect either. Besides, the driver says I need microsoft instead of sourceforge and the URL doesn't have the JTDS part.

I'm not a SQL person. Is there something I need to adjust on the SQL server to get this to work?

Thanks,

Erin

1 Reply 1

anubhati
Cisco Employee
Cisco Employee

Hi

I hope you have downloaded the latest JTDS driver from the link below

http://sourceforge.net/projects/jtds/files/

The instructions to setup the database after installing the driver can be checked from page 441 of the link below

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/configuration/guide/uccx801ag.pdf

For more information check this link were the same question was previously posted

https://supportforums.cisco.com/message/3243325#3243325

Regards

Anuj