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UCCX publisher has still the old UCCX subscriber IP

j.huizinga
Level 6
Level 6

Hi

I have migrated a UCCX cluster to a new BE6K. This also involved changing IP and hostname

For both machines (Publisher and Subcriber) they now have the correct IP and hostname

On the subscriber i have set the publisher and with show network cluster I can see that this is now correct (IP and hostname)

But on the Publisher the show network cluster will still display the old IP for the subscriber, although the process node has the correct hostname

How can I configure the Publisher to connect to the new IP address (in DNS the names are OK)

Thanks

 

JH

1 Reply 1

Ravi Shankar Pandit
Cisco Employee
Cisco Employee

Hi JH ,

we have UCCX AMA event going on . If you like , you can redirect your questions to AMA forum , below is the link

 

https://community.cisco.com/t5/contact-center/ama-architecture-amp-troubleshooting-in-unified-contact-center/td-p/4709497

Your queries will be responded, directly by UCCX TAC engineers

Regards

Ravi