ā10-01-2018 09:42 PM - edited ā03-14-2019 06:30 PM
Hello,
I'm currently trying to upload prompt files to UCCX using the API. The upload to the temporary directory shows successful, but I receive an Internal Error 500 when attempting to Store the File in the Database.
To upload the file, I'm following these steps: https://developer.cisco.com/docs/contact-center-express/#!upload-files-to-a-temporary-folder-for-prompt
As you can see in this screenshot, I receive 201 created:
When I move on to the next step of "Store Files in DB", I'm following this document: https://developer.cisco.com/docs/contact-center-express/#store-files-in-database-from-a-temporary-folder-for-prompt
When sending the request, I receive a 500 Internal Server Error.
Here's the specific error:
Here's the request (body):
Header:
I've been doing a lot of searching and I can't seem to find a solution... Any help/direction is appreciated. Thank you in advance.
ā10-29-2019 04:24 AM - edited ā10-29-2019 04:31 AM
ā01-19-2021 10:00 AM
I just tested your code with postman and it works. I got the prompt uploaded to temp folder and then moved to UCCX database so I can see it in the appropriate folder in UCCX prompt administration. The only difference in my test that I used the same prompt name. in your example you use test1.wav in step one and temp1.wav in step 2.
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