cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2660
Views
15
Helpful
3
Replies

UCCX Sample Scripts

cary.chapman
Beginner
Beginner

Can someone post the script_repository_902.zip file for download? The link no longer appears to work, or post a Cisco link that does work, thanks.

 

This is the "broken link", I am trying to download the UCCX sample files. http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip

 

-C-

 

1 Accepted Solution

Accepted Solutions

Mark Swanson
Enthusiast
Enthusiast

Here you go. Download this zip file (zipFile).

Which I found here. Inside this zip file, you should find;

  • Some "How to" instructions
  • Two scripts
    • BaseLineAdvQueuing.aef
    • BaseLineMessageCallback.aef
  • And, several prompts to get you started

There's always open discussions about this topic. There's no right way or wrong way. It either works or it doesn't. One script might be slightly more efficient than another but sometimes, there's other factors you need to take into consideration. There's always pros and cons to each design.

View solution in original post

3 Replies 3

Mark Swanson
Enthusiast
Enthusiast

Here you go. Download this zip file (zipFile).

Which I found here. Inside this zip file, you should find;

  • Some "How to" instructions
  • Two scripts
    • BaseLineAdvQueuing.aef
    • BaseLineMessageCallback.aef
  • And, several prompts to get you started

There's always open discussions about this topic. There's no right way or wrong way. It either works or it doesn't. One script might be slightly more efficient than another but sometimes, there's other factors you need to take into consideration. There's always pros and cons to each design.

Perfect! Thank you Mark!

 

-C-

 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers