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I am working on getting the quirks out of the OUTbound Dialer Campaign with IVR messages on connect.Does anyone have the optimum settings for the SIP gateway and SIP router CPA configurations? I have been adjusting the "suggested" variables and still...
I am trying to locate the UCCX guides that indicate the IPPC Agent line settings. Noted as the Do's and Don'ts for UCCX Agents. 1. Top my head, need to find the guide for all of the DONT's !2. Multiple Call/Call Waiting Settings on Device XXXX1234 3....
Ben,I have seen something similar to this in the past but it did not survive. I have been waiting for this to show up again. Is this up to date, I am currently using UCCX 12.5.1+ I cant upload from my work location, I will see if I can get this whi...
Roger, Have you completed your upgrade from 11.5.1 to 14. I am curious how long it took to upgrade the PUB and each SUB ? I am planning atleast 12-18 hrs? That is for PUB and 2 SUBs.
Did you look in the config tables after issuing the command "show run all" This command will display those commands that are on or off by default... Most defaults will not be displayed in the "show run" command. LJR