UCCX Scripting Configuring a Date Range

[Onabowale]

Hi Guys
I am looking to setup a UCCX script similar to the popular holiday check script. (Maybe not even required)
I am comfortable with specific dates using .xml files with the holidaycheck script
However, what I am trying to achieve is to specify a date range.

Simple example: Between 4th July - 30th September, I want to transfer the calls to A, between 1st October to 31st January, I want to transfer the call to  B and so on. Also bearing in mind the dates may not necessarily be from beginning to end of month.

Can I configure "date from and to" and/or if not at all possible, can I please get some advice?
Look forward to your assistance

Many Thanks

Jide

[James Hawkins · Accepted solution]

Hi Jide

I have a script that does just this but the dates are hard coded rather than stored in an XML file.

I call this script as a subflow as shown below.

If basically uses D(now) to write the date to a variable then uses multiple If statements to check whether the date falls within a range.

I originally wrote this because the customer wanted specific holiday messages - e.g Easter 2013 - rather than generic ones.

I guess you could use the techniques above in conjunction with the XML logic in the script you posted to get an XML driven solution.

Hope this helps

James

[Onabowale]

Many Thanks James

I get the idea and seems to work well for me

[courtnash]

James,

Thank you for sharing this piece of the script. I'm very new to CCX Scripting. I see you have the IF statement built out with the date ranges, do you have the steps on how to create the IF statement properly? I attempted but failed with syntax errors.

Thank you for the knowledge

Courtney