UCCX: Send callback number through email

[lohjintiam]

Hi All,

I'm trying to figure out if this is possible

a) request call back number from customer in the IVR

b) stores it in some variable

c) trigger an email to a pre-defined email address populating the callback number, time, etc in the subject/content

Thanks!

-JT-

[Amer rajai Sha'er · Accepted solution]

Hello,

I did it here internally , it is working perfectly.

Attached is the script , you have to have premium version to do it.

Amer