Our business need a Chatbot solution that need to be integrated with their UCCX call center solution. Is that feasible? Chanbot handoff is supported in UCCX\Social miner ?
Please share reference documents and guides.
If possible, please suggest a qualified chatbot solutions as well.
Verloop chatbot Solution able to get integrated ?
Hi Sinan, we have the messenger proxy for UCCX based on docker microservices. One container per messenger/customer. Very flexible.
For now, we support:
1. Facebook Messenger (many accounts supported for one UCCX/cluster).
Whatsapp can be ready within a few weeks.
It can be any messenger that has an open API.
Please direct me if you are interested in.
Sinan, we have exactly what you're looking for: https://www.expertflow.com/chat/ . We support any chat channel including Whatsapp at a fixed monthly price (unlimited session messages) and have prebuilt integrations to Google Dialogflow, Microsoft Botframework, rasa.ai and IBM Watson.