UCCX upgrade from 7.0(1)SR05_Build504 to 8.0.2 Failed

[Ruslan Amrahov]

Dears,

I've got another strange case while upgrating UCCX from and to mentioned versions. I took backup using PUT from master node and after installing UCCX pointed it in Upgrade from previous menu. In began to load it but showed error FAILED : Importing hibernate data operation.

What can be the issue? Please help me)

[Amer rajai Sha'er]

Hello,

Unrelated question , are you upgrading using HP servers ?

Amer

[Ruslan Amrahov]

yes, they are HP

[Ruslan Amrahov]

Now I made the simmilar upgrade in the LAB and it was successful. My only though is that UCCX I am trying to upgrade is in HA mode. I run PUT from master node. And I am restoring it on 8.0 UCCX server which is not on HA mode yet due to just-installed state..hmmm... actually I am wrong I think

Anyway, I attached screenshot. Kindly ask you to help.

[Amer rajai Sha'er]

Hello,

did you check this bug , the symptoms doesn't feel like it but check it anyway.

CSCtj11411

Amer

[Ruslan Amrahov]

Thanks Everyone

Moved forward to open the case in TAC. Will update Discussion as soon as will receive solution

[Ruslan Amrahov]

Backup archive was corrupted. I wonder if I will reinstall ccx7 and try to connect it to second ccx7 will the synchronization take place or the reinstalled CCX will erase the "old" ccx database. I should check in my lab.