UCCX v9 - Queue Stats

[solomonluke]

Found "queuestats.aef" in the script repository. There is a Create File Document step.    

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I have uploaded the html file to the default folder under Document Management

         

In the debug I am getting "no such file or dirctory" error.

Do I have the location of the file right in the Create File Document step?

Thanks,
Solomon

[Anthony Holloway · Accepted solution]

That's unfortunate.  This script will not work in UCCX 9 without a few modifications.

I haven't seen the script myself, but from the screenshots you sent, you'll have to change from reading/writing to the local disk to reading/writing to the Document repository.  That means, no more Create File Document or Write Document steps.

Since you said you have uploaded the HTML to the default language folder in the repo, you would then change your script's Create File Document step from:

doc = Create File Document ("C:\Program Files\wfavvid\Documents\user\en_US\queueStats-template.html")

To a Set step like this:

Set doc = DOC[queueStats-template.html]

You see, DOC[] is used for accessing files in the repository and FILE[] is used for accessing files on disk.

There maybe other errors in this free script, so post back if you find more.

Anthony Holloway

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[solomonluke]

Thanks Anthony, got it working with the "Set doc" step.

Solomon