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UCCX version 7.0 - IM question

gsidhu
Level 3
Level 3

‎05-12-2009 08:55 AM - edited ‎03-14-2019 04:04 AM

Hi

Can the chat/instant messaging feature be disabled in CAD?

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geoff
Level 10
Level 10

‎05-12-2009 11:06 AM

You can customize the appearance in Cisco Desktop Admin for your workflow and remove the chat button.

Regards,

Geoff

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gsidhu
Level 3
Level 3
In response to geoff

‎05-15-2009 08:24 AM

Thanks Geoff,

I'll try this next week.

Are you refering to the 'Preference' settings in CDA?

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