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Beginner

UCCX7 - How modify the time no answer of the agent

Hi,

When the agent does no answer, his state changes to "Not Ready".

I know that I can disableb this feature, but I would like to increase this timeout.

How change this tim of no answer ?

Best regards,

Romuald.

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1 ACCEPTED SOLUTION

Accepted Solutions

Re: UCCX7 - How modify the time no answer of the agent

This has been answered on the forum before. Please search before opening new threads.

https://supportforums.cisco.com/message/3008271#3008271

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2 REPLIES 2

Re: UCCX7 - How modify the time no answer of the agent

This has been answered on the forum before. Please search before opening new threads.

https://supportforums.cisco.com/message/3008271#3008271

View solution in original post

Beginner

Re: UCCX7 - How modify the time no answer of the agent

Thank you for your reply.

Romuald.

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