UCCX7 - How modify the time no answer of the agent

[romuald.goux]

Hi,

When the agent does no answer, his state changes to "Not Ready".

I know that I can disableb this feature, but I would like to increase this timeout.

How change this tim of no answer ?

Best regards,

Romuald.

[Jonathan Schulenberg · Accepted solution]

This has been answered on the forum before. Please search before opening new threads.

https://supportforums.cisco.com/message/3008271#3008271

[romuald.goux]

Thank you for your reply.

Romuald.