12-05-2010 10:36 PM - edited 03-14-2019 07:00 AM
Dear All,
I am using Gilla-wallboard with uccx8.0. Everything is working fine except the agent statistics. Agents are not displayed in this link. Any help please .Struggling for the past 3 days :-(
12-07-2010 09:09 AM
Which user account are you using for the wallboard? I had the same problem because I was using the wallboard user. Switch to the HR reporting user, and you should have access to the agent page.
12-09-2010 04:33 AM
I did that still the same issue. We have a firewall between the lan and server farm. So the ports are blocked. So once we allow the ports i will update. Thanks for the response.
05-19-2011 09:58 AM
I had the Gilla wallboard working on 7.x and am attempting to get it to work on 8. I would greatly appreciate it if you could upload your gilla folder as a zip so I could see your parameters and .asp's.
Thanks!
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