UICM Script Editor and Dual Monitors use

[kfv]

Has the issue regarding UICM Script Editor use on dual monitors been resolved for UICM v7.5 thru current release? 

There was UICM script corruption issue in v7.5(x) when UICM Script Editor was moved over to the second screen of a dual screen system.  If the edited script was saved, it was corrupted.  The TAC response, at that time, was use of workstation dual monitors was not supported for v7.5(x).

[Gajanan Pande]

Were you given any Bug ID for that ? The TAC SR # ( if you remember ) would be helpful to investigate.

GP.

[kfv]

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/release/notes/icm75rlsnts.pdf

page 36 - Dual-Monitor Systems and Script Editor/ISE.

[Gajanan Pande]

CSCsq18107 was filed to update the documentation for this requirement. Customers were asked to raise a PER ( product enhancement request ) ticket for it but it seems no ticket was raised & I dont see this requirement closed in any of the versions released so far. This means, the dual-monitor is still not supported. Not sure if 9.0 comes with good news.

HTH

GP.

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