Thanks.Following is my JavaScript file. Yes we are allowing agent to change status to READY, but after am checking the currentstatus and if its READY then am trying to change it back to NOT_READY.
var finesse = finesse || {};
finesse.gadget = finesse.gadget || {};
finesse.container = finesse.container || {};
clientLogs = finesse.cslogger.ClientLogger || {}; // for logging
/**
* The following comment prevents JSLint errors concerning the logFinesse function being undefined.
* logFinesse is defined in Log.js, which should also be included by gadget the includes this file.
*/
/*global logFinesse */
/** @namespace */
finesse.modules = finesse.modules || {};
finesse.modules.SampleGadget = (function ($) {
var user, states, dialogs, clientlogs, malength,
/**
* Populates the fields in the gadget with data
*/
render = function () {
var currentState = user.getState();
var malength = user.getMobileAgentDialNumber();
var dnLenght = malength.length;
// Examples of getting data from the User object (GET)
if (user.isMobileAgent() && user.getMobileAgentDialNumber().length != 11) {
alert("Hello! You have entered Invalid Dial Number.\n Please check and enter correct 11 digit number!!" + dnLenght);
if (user.isMobileAgent() && user.getMobileAgentDialNumber().length != 11 && user.getState() != "NOT_READY") {
alert("Inside Condition!!" + user.getState());
}
}
if ( currentState == "READY" )
{
alert("Inside currentState Condition!!" + currentState);
console.log("Setting state to NOT_READY");
rc = { id: '10' };
user.setState(states.NOT_READY,rc,{
success: success,
error: makeStateError
});
};
//$("#userState").text(currentState);
gadgets.window.adjustHeight();
},
/**
* Handler for the onLoad of a User object. This occurs when the User object is initially read
* from the Finesse server. Any once only initialization should be done within this function.
*/
handleUserLoad = function (userevent) {
render();
},
/**
* Handler for all User updates
*/
handleUserChange = function(userevent) {
render();
};
/** @scope finesse.modules.SampleGadget */
return {
/**
* Performs all initialization for this gadget
*/
init : function () {
var cfg = finesse.gadget.Config;
clientLogs = finesse.cslogger.ClientLogger; // declare clientLogs
gadgets.window.adjustHeight();
// Initiate the ClientServices and load the user object. ClientServices are
// initialized with a reference to the current configuration.
finesse.clientservices.ClientServices.init(cfg, false);
// Initiate the ClientLogs. The gadget id will be logged as a part of the message
clientLogs.init(gadgets.Hub, "LearningSampleGadget");
user = new finesse.restservices.User({
id: cfg.id,
onLoad : handleUserLoad,
onChange : handleUserChange
});
states = finesse.restservices.User.States;
// Initiate the ContainerServices and add a handler for when the tab is visible
// to adjust the height of this gadget in case the tab was not visible
// when the html was rendered (adjustHeight only works when tab is visible)
containerServices = finesse.containerservices.ContainerServices.init();
containerServices.addHandler(finesse.containerservices.ContainerServices.Topics.ACTIVE_TAB, function() {
clientLogs.log("Gadget is now visible"); // log to Finesse logger
// automatically adjust the height of the gadget to show the html
gadgets.window.adjustHeight();
});
containerServices.makeActiveTabReq();
}
};
}(jQuery));
