Update Call variable data in SQL DB

[smeegada1]

All,

I'm looking for idea/sample gadget on how to update call variable data in external SQL database using Finesse Gadget?I am able to update call variabes using updatecallvariable gadget and looking for help to gadget to write call variables in external SQL server?

Any help is appreciated.

[david.macias · Accepted solution]

You should not directly access a DB but build a middleware (API) which will allow the read and write. DevNet has a few sample gadgets which discuss how to consume APIs.

david