08-15-2019 05:36 AM
I have customer that wants the display for her call control group DNs to display Service Center as opposed to Call Center. I know that this is changed in the "Call Forward and Pickup Settings" section of the call control group, but I'm unsure if after updating the call control group if I have to resync jtapi in UCCX.
Thanks
08-15-2019 07:38 AM
08-15-2019 05:43 PM
Thanks Anthony for the reply. I looked high and low for an answer but couldn't get something solid.
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