We are wanting to change the userid and password for our axl service provider in UCCX. We've created the new account on CUCM with the Standard AXL API Access role assigned. While I know we need to reboot the UCCX cluster for the changes to take e...
I'm curious if the subscriber becomes the master UCCX engine if agents can still log into Finesse running on the publisher without noticing any difference or do they need to log into Finesse hosted by the subscriber ?
We had a 3rd party application that was having connectivity issues to CTI after modification of the VM it was on. The company initially had us reboot our CUCM cluster which fixed the issue. The next day another issue popped up that needed to be add...
Does anyone happen to know if there is a way to restrict CER from tracking CSF clients? We have a popup that notifies users to not dial 911 from Jabber, so it seems like a waste of licenses to have CER track the clients.Thanks
Under the first fixed releases it says after the upgrade you need issue the command "xconfiguration Security CSRFProtection status : "Enabled"" does this need to be done on the C, E, or both?
I'm not seeing it either, nor am I seeing anything related to UCCX 12.5. I'm also curious why the vulnerability header says "Evaluation of cra for Log4j RCE". CRA has been end of life for a while.
I found the answer >>> https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-intelligence-center/200969-CUIC-How-to-Determine-Amount-of-Currentl.html
