upgrading to UCCS_8_5_1_UCSOS_8.5.1.11002-22 from 11001-35

[ENZO CAPPUCCITTI]

will upgrading to UCCS_8_5_1_UCSOS_8.5.1.11002-22 from 11001-35 push a new version of Agent desktop software to clients?

[Chris Deren · Accepted solution]

Enzo,

See the document for reference, the answer is yes CAD will upgrade from 8.5.1.111 to 8.5.1.214.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

HTH,

Chris

[ENZO CAPPUCCITTI]

Thanks for the info Chris