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Version 9 Set Enterprise data

Cant seem to get my layout to display in the CAD? 

Setup Fields in DesktopAdmin Server side

Moved Variables to MyLayout

Set Layout in the Expanded Call Variables tab of set enterprise data.

"MyLayout"=user.layout

Nothing, Duh...

1 Accepted Solution

Accepted Solutions

DrVoIP
Level 1
Level 1

Here is what I have learned on this subject:

These components work together

SetEnterprise Data Step

Expanded Call Variables

Desktop Administrator Service Side

(1) Go to the Desktop Administrator - Create your fields names

(2) While in Desktop Administrator - Create your Layout Name and add the Fields you want displayed to that layout.

(3) Using the Script Editor, go under Settings and select "Expanded Call Variables" and add the names you created at the Desktop Administrator in Step 1

(4) Set Enterprise Data using the "Expanded Call Variables" Tab set Values = to your Parameters, and Names set to your Names as defined in the Desktop Administrator and in the Expanded Call Variables under Settings in the Script Editor.  "yourlayoutname" should be set to user.layout

The General Tab of the Set Enterprise Data step enables you to set Call Variable 1 - 9 which you should use if you watn the parameter to be a an item that you can generate reports on.

Speilling counts and Case is sensitive!  

Peter Buswell (aka DrVoIP)
http://blog.drvoip.com

Peter Buswell (aka DrVoIP)
http:/drvoip.com/blog

View solution in original post

1 Reply 1

DrVoIP
Level 1
Level 1

Here is what I have learned on this subject:

These components work together

SetEnterprise Data Step

Expanded Call Variables

Desktop Administrator Service Side

(1) Go to the Desktop Administrator - Create your fields names

(2) While in Desktop Administrator - Create your Layout Name and add the Fields you want displayed to that layout.

(3) Using the Script Editor, go under Settings and select "Expanded Call Variables" and add the names you created at the Desktop Administrator in Step 1

(4) Set Enterprise Data using the "Expanded Call Variables" Tab set Values = to your Parameters, and Names set to your Names as defined in the Desktop Administrator and in the Expanded Call Variables under Settings in the Script Editor.  "yourlayoutname" should be set to user.layout

The General Tab of the Set Enterprise Data step enables you to set Call Variable 1 - 9 which you should use if you watn the parameter to be a an item that you can generate reports on.

Speilling counts and Case is sensitive!  

Peter Buswell (aka DrVoIP)
http://blog.drvoip.com

Peter Buswell (aka DrVoIP)
http:/drvoip.com/blog