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Web based access for ICM admin scripts / variables?

thanvi2001
Level 1
Level 1

Hi,

 

I have one requirement, like web based access for admin scripts / variables?

 

Can anyone advise if there is a way to provide web based access for ICM admin scripts / variables.

Basically operations wants the ability to set, activate and dectivate flag / variables.  Suggest to enable  via IVR or web page with an admin variable.

Is this possible in ICM Admin script or any alternative way to change the flags rather than directly changing in the ICM Scritps ?

 

Please suggest / advice or share your thaughts....

 

 

Thanveer

 

 

 

2 Replies 2

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

yes, but some assembly required.

First, you need to create an admin web. End users would use this admin web to get and set parametres. These would be saved into a database.

Then, you'll have to teach your ICM script to read values from that database. In order to do that, you have two options:

- DB Node;

- Application Gateway node.

There are a few things to mention: DB Node is easier, requires no additional component, but it is restricted to a SQL server only. Application GW needs an additional component, a middleware like AIRA but it would be totally backend agnostic.

G.

Thanks for your quick inturn.......

 

quick query Assembly required ?

 

Correct me if am wrong, web admin, means to say that normal web service for the end users to set the flag , those values should store in the  SQL AW db, using DB node have to read the values in ICM Script.