09-05-2011 12:16 PM - edited 03-14-2019 08:30 AM
Dear All i am trying to install the webview on UCCE 8.0 and having the attached error. Please see the logs file i tried to find the issue throug this log file but un successful.
09-05-2011 03:25 PM
Not sure what is wrong, but you could start with the first big error that shows up in your log:
13: ptclhds.ucce.ptcl: Jul 28 2011 03:38:04.475 -0700: %ICM-ERROR-ADSComponentBOImpl.createDistributorServiceAndAccount: The Administration & Data Server (Distributor) service account could not be created for Instance ptcl. Run the Service Account Manager, under Start > All Programs > Cisco Unified CCE Tools, to create (or re-create) the service account.
david
09-05-2011 10:40 PM
Hi David,
Thanks for reply yeah i tried this thing first, to create the Service Account through Service Manager but i am not able to create them even it also gives error that "the specified name is no longer available". Don;t know where am i missing some thing.
09-06-2011 04:11 AM
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