WFO QM NIC Teaming

[Daniel Hardjopranoto]

Hi guys,

Does WFO QM ver 8.5 supports NIC teaming?

Kind regards

Daniel

[anchoudh]

Hi Daniel,

After searching in the Calabrio knowledge base, i did find the below artcile ( if you dont have access please request for one , in the same site),

http://portal.calabrio.com/tiki/tiki-view_forum_thread.php?forumId=2&comments_parentId=1677&highlight=NIC%20Teaming

1)  Is NIC teaming supported by Calabrio QM?

1) See earlier forum post on NIC redundancy http://portal.calabrio.com/tiki/tiki-view_forum_thread.php?forumId=2&comments_parentId=1606&highlight=nic

While the QM server can have multiple NICs enable the QM traffic (intra QM servers between QM server and recording clients) will route exclusively through the NIC corresponding to the IP address configured within QM Postinstall

See excerpt below from the QM 2.7.3 Install guide - Overview, System Requirements, System Environment

Note: If the computer has multiple NICs,  there will be multiple IPs in the IP Address for local QM Services  drop-down list, Choose the IP address used for network traffic.

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You can post your query here 8.x version and check if it works with this version.

Hope it helps.

Anand

[Daniel Hardjopranoto]

Thanks for the answer anand

Sent from Cisco Technical Support iPhone App

[anchoudh]

Hi Daniel,

Glad to know that it helped you.

Please rate the helpful post by clicking on the stars below the helpful answer, and mark it as answered if solved your query.

Thanks,

Anand