cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
145
Views
0
Helpful
1
Replies

Why do UCCX Triggers have these fields?

kbeaton
Level 1
Level 1

Can outbound calls be made from Trigger numbers?

Why is there a field for "Alerting Name ASCII" in CTI Route Point Information section of a Trigger?
In the Line Settings section of a Trigger, why are there "Display" and "External Phone Number Mask" fields

The way I think of our call queues, I think of them as inbound only.
How would someone see this information?
Can calls be made outbound through a CTI Route Point, Route Patterns or a Trigger number?

1 Accepted Solution
1 Reply 1